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In today’s competitive business environment, building a strong brand is essential for the success of attracting top talent to a start-up Fintech organisation.

One of the key components of building a strong brand is creating a positive candidate journey, ensuring every candidate has a great experience when applying for a job at an organisation, even if ultimately they are unsuccessful. It encompasses everything from the initial job posting to the final hiring decision.

Outlined below are the key elements on the importance of the candidate journey for a start-up Fintech in building out their brand and Employer Value Proposition (EVP).

1. Attracting Top Talent

The candidate journey is critical in attracting top talent to any organisation, but even more so for a fledgeling Fintech where first impressions will really count longer term.

Ensuring a positive candidate experience throughout every step of the recruitment process will help an organisation stand out from its competitors and attract the best candidates.

By creating a clear and compelling job posting, providing timely and informative communication throughout the hiring process, and offering a positive interview experience, a start-up Fintechs can gain a significant advantage over some of their more well-established and better known competitors.

2. Creating a Positive Employer Brand

A proactive and strong Employer Value Proposition is an essential component of creating a positive candidate experience.

It’s vital for start-up Fintechs to convey a really strong brand which engages with candidates throughout the process. Providing a positive perception of the organisation can make the difference between a high quality candidate applying for a role or not, so it’s particularly important for start-up Fintechs when competing for top talent with the more established brands in the sector.

Ensuring candidates feel valued and respected will leave a positive lasting impression of the organisation.

This means that even if a candidate does not ultimately get the job they’ve applied for, there may be alternative roles they could be suited for and offered – either currently or at some point in the future. By providing a positive candidate experience, a start-up Fintech substantially increases their chances of such candidates agreeing to alternative or future role.

3. Building Trust

The candidate journey is likely to be the first interaction a candidate has with an organisation, especially for a start-up Fintech brand, and therefore the first opportunity for the organisation to start building trust and a rapport with those candidates.

Again, even if they do not ultimately get the job, by providing timely and informative communication, being transparent about the hiring process, and offering a positive interview experience, start-up Fintechs can build trust with candidates that will translate into a positive perception of the company.

4. Summary

The candidate journey is an essential component of building out the brand for start-up Fintechs. By creating a positive candidate experience, a fledgling Fintech brand can attract top talent as well as create trust and a positive employer brand perception. This will benefit the organisation in the long term as well, even if a candidate is unsuccessful.

Ultimately, a positive candidate journey can help start-up Fintechs succeed in attracting that all-important high performing talent that will make a significant difference to their success and achievement of strategic goals. This is particularly crucial when competing against more established and well-known brands.

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